| | Established in 1994 at the inception of mobile communication in South Africa, Altech Supercall Cellular immediately positioned itself as a niche operator, specializing in the corporate and high-net worth user segments of the industry, specifically, vertical markets such as mining, transport, logistics, manufacturing and financial services
As a member of the Altech Group of Companies, our core business relates to the supply of airtime, cellular telephones and value-added-services with our business structured to provide superior levels of support and expertise to our customers.
Our success in achieving these objectives is borne out by the fact that we have been rated as the top Service Provider within the South African environment. We strive to anticipate and exceed our customers’ service expectations in a demonstrable and measurable way, always keeping in mind that the most important people in our company are our existing customers. Our primary motivation therefore is to ensure complete customer satisfaction at all times. A multiple service provider (Vodacom, MTN, Cell C) and specialist independent service provider with only high-net-worth individual subscribers.
We are the market leader in value-added-services with a team of dedicated staff in sales, marketing, credit control, customer care and IT. We have the highest staff-to-customer ratio in the country. Altech Supercall Cellular is committed to being on the cutting edge of technology in all facets of communication including:
Internet; WAP; Bluetooth; Mobile connectivity and computing. OUR OBJECTIVES:
. To offer the highest level of service in South Africa
. To be pro-active rather than reactive to our clients’ needs
. To exceed your expectations on all levels OUR VISION:
. To strive, not to be the biggest, but the best, South African Service Provider.
. To earn a fair profit through outstanding customer care.
. To remain dedicated to innovation and committed to transformation.
. To be proud of whom we are, what we do and how we do it.
. We will always place our customers first.
. We will trust and respect our customers and one another.
. We will be totally committed to quality.
. We will adhere to the highest standards of integrity.
. We will achieve excellence in service, financial and technological levels.
. We will always take pride in what we do and in being part of Supercall Cellular and the Altron Group. | |
